Great Onboarding Service
The onboarding service is great - allowing a flexible onboarding process to cater to your requirements, either help setting-up the platform, or running through what each feature means/does. Mark, our onboarding manager was extremely helpful! Absorb has many features, and importantly for our requirements, has advanced API that allows us to connect Absorb to our primary communications and procedure platform, automating many of our in-house processes and learnings.
Overall we have a positive experience with Absorb, and an extremely helpful CSM
It helps us schedule in-person training and record attendance, as well as create and roll-out e-learns, also tracking completion rates. The settings are easily configured to our requirements. It helps us provide different activities throughout the business, whether that be quizes, resources, courses etc. Our CSM, Sharon provides excellent support for us, and is always more than happy to help out with any queries. If she's unsure on an answer, she'll take some to reserach and get back to us in good time on a workaround or solution.
Good LMS with room for improvement
Customer support, ease of use, intuitive admin interface
A user friendly and bespoke platform
The ability to brand the system and make it our own LMS
Customer Support is Wonderful
My rep, Greg Law, is very supportive and patient will all my questions. He has saved me so much time searching for answers.
Great learner experience
I like that at the result the learner experience is great! they have an easy and friendly way to learn and monitor their progress. Our CSM Sharon is very supportive and helps with everything we need with workarounds and helpful tips!
My experience with Absorb as an internal LMS
The support team usually responds very fast. I want to shout out our CSM - Sharon who is highly appreciated and her impact on our experience with the LMS is very high. She is responsive, creative, and problem-solving, and she helps us to accomplish what we need even while facing LMS limitations.
Suberb LMS
Implementation process was overall smooth with a a clear road map and well communicated deliverables. Easy to use as an admin on a daily basis. Very knowledgable, competent and friendly customer support.
Absorb has been phenomenal. Both the team and the platform
Absorb is a very user-friendly system and very quick to get to know. It feels predictable and the pathways through the site are natural. The number of features available are wide and we can pull a lot of data about staff training very easily, and we have had a lot of support from the integration team to set up our HR import exactly how we needed it!

Great product--even better support!
Absorb is an easy platform to navigate through and become a true super user in!
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